Sunday, 12pm – 10pm (Student staffing only)Įmail - new email addresses need to be created - (716) 673-3649 Saturday, 12pm- 5pm (Student staffing only) The service is available 24x7 except for noted maintenance periods. Users may login to the system via the following URL: įaculty may inquire with the Online Learning Office to access the training schedule. Special recovery services, such as for lost or deleted course materials may invoke a fee, depending on the Vendors SLA. The regular and expected use of this service does not require a fee. Advanced features may require attendance in a training course prior to usage. Users of the LMS Service require a username and password to the system. Regular training on course features (Intro, advanced, gradebook, assessment, special topics) Request advanced login for access to more advanced features Request assistance on system features and training on usage See current Advising group, whether Advisor or student, and multiple groups if more than one major or advising area (for professors)Įmail forwarded to email account See all courses, groups and resources under same account, regardless of multiple IDsĪccess current and upcoming courses, according to load schedule OnCourse can be customized for individual needs by enabling or disabling core features. OnCourse provides support to both traditional courses and online courses. Knowledgebase Materials – Documentation of current features and common practices available 24x7 via the web. Incident Management – Access to assistance with incidents and problems. Ad hoc training based on individual requests. Training – Development and facilitation of faculty training courses. Platform – This includes the design, configuration, settings defaults, components, integrations for the web-based software.Īuthentication and Security Schema – A role-based access schema for faculty and students, access to enrolled courses and SAML authentication.Īccount and Data Loads – Regular loads of Courses, Instructors, Student Enrollments and Advising Groups from Banner. System - This includes 24x7 up-time, system redundancy, back-ups, web services, archiving, purging, hardware and software maintenance and Disaster Recovery plans. OnCourse supplements the majority of face‐to‐face courses, provides various services, such as Advising groups and eReserves readings and acts as the virtual classroom for online. It provides a mission critical online system for access to course materials and a platform for online learning. OnCourse is the Learning Management System for SUNY Fredonia.
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